Customer Testimonials

Jimmie was helpful and patiently helped me with several questions I had. I find the Honda service schedule to be difficult to ascertain, and he helped me establish some guidelines.

Professional staff and on time service. Even surprised me with a much needed car wash!

Jimmy Alvarado Salazar is so friendly and has amazing customer service. Thanks for always making servicing my vehicle hassle free.

I love the convenience and care I get here-!!!

Service department always does an amazing job with keeping up on my regular maintenance.

They were able to make a dealership trade and we got just what we wanted!

Elias was fabulous from start to finish! Excellent communicator and worked diligently to meet our family needs.

Amazing service! Salesman was great. Finance was amazing! Highly recommend them!

They got the pickup in, tires on, and out of the shop quickly. Even washed it for me. Woo hoo!

They were very helpful help me get to a payment close to what I needed I feel very pleased with my visit

Awesome customer experience. Customer service was great. Deal was quick to make and they met my demands on the first offer.

I appreciate the well-explained experience of what was done and why! Thanks!

Great service but man most places at least have coffee for those waiting.

My wife had her Lexus in today for an oil change and she just kept raving about what a wonderful job Jimmy did to help her. Because everyone had gone for lunch, Jimmy left his position as a service writer and washed her car himself so she could get home and get something to eat. He did this for her during his own lunch time. My wife was so impressed that she went home and fixed him a Filipino lunch and took it back down for him. In this day and age of self-entitled employees, doing only the absolute minimal ...

My experience was very good! Everything was explained very well

It was the first time in 27 years that I had been in a dealership and first time of leasing a vehicle but Daniel was patient and great at explaining all the options to me. He even delivered the vehicle to my home! Everything about my experience was easy from the test drive to the paperwork. Thank you Walla Walla Valley Honda

Ms. DeLaRosa was very friendly and efficient. This was our first time in the walla walla location and we were very pleased.

I am beyond impressed with the service I received in repairing my Honda. From Bob at my initial contact, Megan upon arrival and unfortunately I did not get the repair professionals name but he was great too! The team was nothing short of spectacular. They were very efficient in time, service and overall attitude. I do not do surveys often but this team earned it. Thank you!

Easy and straightforward

My advisor was very friendly and thorough. He was very understanding of my financial situation and explained what needed to be done for my safety and the performance of my vehicle. I will definitely be back.

Warranty service was done quickly and efficiently.

Prompt appointment. Good diagnostics. Responsive servicing.

Nice, Clean and Fast Service

This is the only shop I use and recommend. Excellent service and attention to detail. By far the best service shop ever.

Our 2014 Honda Odessey had a terrible rattle at the back. With their terrific service dept. they found the problem, fix it, and do we ever loved the quiet once again! A shout out to Jimmy for keeping us informed and getting us taken care! Even to washing our dusty van,( it was the gravel road we drive on that had caused the problem) and making it look new again! We really like this team, and take our Honda here to be serviced regularly.

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I love this Honda dealership. Staff is friendly, fast and efficient. They know my car and me and provide excellent service.

The Honda maintenance technician was prompt, professional, and shared good information about suggested service items. The mechanics were also very professional and neat.

Changed the oil and tires on my car. Did an excellent job.

Helpful in explaining why and what worked needed to be done. Always feel I am being dealt with honestly with work that should be done to extend the workings of my 2011 CRV.

The work was done very well and within the time schedule. The host was very amenable and kept me informed of status. I was very satisfied.

I worked with Cody Schuening. I gotta tell you, so helpful and really out our needs above his own in every way. They have a great team there!

A friendly no sales pressure experience.

Wow! Thank you, Megan, and Service Team. You were all so helpful! Answering my many questions, and in such a welcoming environment. Free coffee is always a bonus. Great Customer Service.

Even though very busy our wait was not that long. While there, had a nice conversation in the showroom.

Great experience at Walla Walla Valley Honda with my latest vehicle purchase. Work with Mitchell if you want A+ customer service. He was courteous, knowledgeable and made the entire process stress free. On a scale of 1-10 I’d give the entire crew a 10.

Bob Stover and his team are terrific. Great service, professionalism and courtesy. Bob made a major problem go away with our CRV in short order, with awesome follow up. 4 thumbs up!!!

Service was quick and very professional.

Recently my girlfriend and I went in to purchase myself a used vehicle for a commuter. Cody was exceptional at helping me find a vehicle that suits my needs! All around a great car buying experience. -Ryan T

Great place to buy a car from. I felt right at home!

Purchased a 2019 GMC Acadia and we really love it! Mitchell was very helpful and we really appreciated the no pressure sale. He has a great attitude and went the extra mile to make sure we were comfortable and he answered all our questions. I would buy another vehicle from him and Walla Walla Honda. Thanks!!!

My wife and I recently purchased a vehicle from Walla Walla Valley Honda. We had an awesome experience. We worked with a guy named Mitchell Deccio. He was absolutely amazing. Thanks for all your help.

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I give the staff 5 stars my car was serviced promptly and very professionally, my parts were ready when I arrived that I had ordered and my service agent was waiting for me when I arrived. Great dealership to work with.

Really nice people. The service manager, Bob, went out of his way to help me with my vehicle.

BEST auto buying experience I have EVER had. Everyone I was in contact with was kind, courteous, very knowledgeable and listened for my specific needs, then put me in the vehicle that would serve my purpose. Thanks especially to Daniel, Steven and Bob.

they did in a timely manner what the car went in for, and made some recommendations for future service needs; all this without any pressure.

If your looking to buy a new car I would HIGHLY recommend Jason from Walla Walla Valley Honda, He helped me purchasing my new vehicle and kept me posted with updates on its transit. If you work with anyone from Honda make sure its him.

Great working with Zora! We definitely left the dealership, with our Odyssey, very happy with the attention to detail and no pressure sales. Thank you!

Absolutely the best buying experience we have had. Joe listened to our needs, and he and the team made the deal happen exactly how we asked. Very upfront, answered all the questions. Gave us a more than fair value on our trade, and a great deal on our new Pilot. (They actually beat 3 other Honda dealers.) We are very loyal to Honda, and have gone all the way to Vancouver from Tri-Cities for the last three. Not anymore. Joe and Walla Walla Honda have earned our business. If you are even considering a vehicle purchase give them a call. Thank ...

Always honest, good service.

Due to a natural disaster, I had to replace my car which was totaled. Zora made it easy, was accommodating, and Bob helped me understand leasing a car. I am forever grateful. Kerry

We just purchased a new 2022 CRV from Walla Walla Valley Honda and have been very pleased with the exceptional service we have received from our salesperson Zora and the credit, parts and service departments. I have purchased a lot of cars in my life and these guys are very sincere about their commitment to customers.

Bought a car about a month ago with Joe. Very good experience and very low key time at the dealership. Joe did not put pressure to buy and was very helpful. Also, price was competitive enough that it made economic sense to fly out from the west side of the state and drive it home. Would do again and we love our car!

Thank you for the great service.

On time. The work gets done well and quickly. And, you get Honda filters, fluids, and parts. Worth it for sure. I have 321,000 miles on my car, always serviced by Honda.

Joe was so great to work with! He made the car buying experience easy and painless. He took the time to help us narrow down and find what we wanted and kept us informed of any details while we waited for our new car. We will recommend him and Walla Walla Valley Honda to anyone who asks!

My wife and I had a great experience working with Walla Walla Honda. We worked with Joe and he was a great help! Couldn't recommended him more, he had great communication with us and was patient with our needs. We got the car we wanted and happy with our purchase.

Joe Morgan was fantastic. Fast and smooth transaction. I got such a good deal I thought Something had to be wrong with the truck. So I’ve waited almost 2 months to write this review. Highly recommend them especially Joe.

The team at Walla Walla Valley Honda is amazing. Zora Herndon was incredibly helpful throughout the entire process of purchasing my CR-V, providing wonderful service when I came to pick up my vehicle, spending time showing me all the features of the car, and supporting me through every step of the journey. Stephen Sands was also wonderful to work with. I will always recommend Walla Walla Valley Honda!

We've never had a bad day with them.

Last week purchased a new Honda CRV! Joe made the process of purchase incredibly smooth. This was my 3rd purchase of a Honda and the first with Joe and Walla Walla Honda. By far the best! Thanks, Joe for spending the time with me going over all of my new car features, that was a first as well!

Joe Morgan is great. This was the best car buying experience I've ever had. Walla Walla Honda and especially Joe have earned my lifetime business

Walla Walla Valley Honda had the car I was looking for at a fair price. I'm out of town and Joe Morgan helped through the whole process and made buying a car from hours away stress-free. He offered a FaceTime call to look closer at the car and Joe cared about every detail. Their service shop made the car look a lot younger than it is!

I'm not sure where to start but Walla Walla Valley Honda is the place to shop for your dream car 🤩.... I worked with Joe Morgan and he was honest, trustworthy and reliable. I had a horrible experience with a different dealership that sold the car I had all sign and lined up for myself sold from right under me. It was heart breaking... I found another one that day online at Walla Walla valley Honda. Thankfully I got to have Joe Morgan as my salesman and I told him what I just recently went through and he did everything ...

Stopped in to check out Honda CRV/Toyota Rav. Had a sales person come out. Well Joe is not your ordinary sales person. Very knowledgeable on vehicles and just wants you to have the best experience checking out vehicles, even if you don't buy one right away.... Thinking about buying a vehicle...stop by and see Joe.

Joe Morgan is great to work with and I can confidently say I will be returning to Joe for future car purchases. I also highly recommend him to anyone in the market for a new or used vehicle.

I had a great experience with Joe. Was not pushy at all, very patient. I would definitely recommend him if you are looking for a car. Overall, was a pleasant car buying experience.

I was very pleased with my purchase my salesman was Joe he was very helpful and knowledgeable about the car I was wanting Joe made my purchase of the car very easy and I was happy about that no pressure

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Great transaction from start to finish! Will definitely buy from Zora again and send my friends and family! Thanks again for the amazing experience!

Great experience working with Joe Morgan at Walla Walla Valley Honda to sell my used Honda Fit. Joe was incredibly patient, knowledgeable, and friendly. He walked me through the process step by step, and he promptly returned my calls/texts when questions came up later regarding the sale. The most pleasant experience I've ever had at a dealership. I highly recommend working with Joe and the team at Walla Walla Valley Honda.

Joe Morgan and Bob helped me a lot on my car buying experience. I'm happy with car, a certified pre-owned Honda and will continue to do business with them in the future!!!!!

Working with Joe Morgan at Walla Walla Valley Honda was great. He helped me throughout the process and made me feel comfortable.

Very helpful installing my Auto Echo. Service department also great and helpful. And the lady that drives you home and picks you up to get your car was extremely nice polite and friendly.

we had a wonderful experience. Puchasing our New car with Joe Morgan at Walla Walla Valley Honda. He went above and beyond. He is still checking in with us to see if we have any questions and if we are completely satisfied with everything. We would definitely recommend Joe and Walla Walla Valley Honda. Thank you so much, sincerely, Tim and Darla Farnsworth